1. Introduction
This Refund Policy applies to the provision of services by PPCImpact, LLC (“we”, “us”, or “our”) to our clients. Please read this policy carefully to understand our policies and procedures regarding refunds.
2. Refund Eligibility
Refunds may be granted in certain circumstances, as outlined below:
Non-Delivery of Services: If we fail to deliver the agreed-upon services within the specified timeline and are unable to provide a satisfactory resolution, a refund may be issued.
Cancellation Before Service Commencement: If a client cancels the service agreement or contract before the commencement of services, a refund may be issued, subject to any applicable cancellation fees or terms outlined in the service agreement.
3. Refund Process
To request a refund, clients must contact us in writing at contact@ppcimpact.com and provide details of the refund request, including the reason for the request and any relevant documentation.
Once we receive a refund request, we will review it and determine eligibility based on our Refund Policy and the terms outlined in the service agreement or contract.
If a refund is approved, we will process the refund within a reasonable timeframe, typically within [insert number] business days. The refund will be issued using the original payment method, unless otherwise agreed upon.
4. Refund Exceptions
Refunds may not be granted in the following circumstances:
Service Already Provided: If services have been provided to the client as per the terms of the service agreement or contract, refunds will not be issued.
Failure to Provide Required Information or Materials: If a client fails to provide necessary information, materials, or access required for us to deliver the services, and as a result, the services are delayed or cannot be completed, refunds will not be issued.
5. Contact Us
If you have any questions or concerns about our Refund Policy or the refund process, please contact us at contact@ppcimpact.com.